Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd offers comprehensive sales and after-sales services. With nearly 20 years in the industry, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3,000 customers in more than 124 countries. We are also recognized as a Gold Supplier on Make in China.
Q: How to pay? Can I use a credit card?
A: You have multiple payment options: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I expect to receive the goods?
A: After receiving your deposit or full payment, we'll arrange delivery within 5-7 working days. Shipping typically takes 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be delivered, and is it safe?
A: Your order will be shipped by sea or international express delivery like DHL, FedEx, TNT, or UPS, ensuring the highest safety for your goods. Additionally, we purchase insurance as a guarantee for your order.
Q: How can I get the tracking number for my shipment and contact the carrier?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped, allowing you to track your goods online anytime via your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We can dispatch an English-speaking engineer to your location for machine installation and training. You are also welcome to visit our factory for free training. Additionally, we offer an installation manual, video tutorials, and online support. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we will send replacement parts for free and assist you in replacing them. After the warranty period, we continue to provide free technical support, though replacement parts will be at your expense. We are committed to lifelong after-sales service. Quality is our priority, and we ensure high production standards at affordable prices. We also supply spare parts and various inks and printing materials for the advertising field.
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