Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, boasting nearly two decades of industry expertise, provides unmatched sales and after-sales services. Our esteemed product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We proudly serve over 3,000 satisfied customers across 124 countries.
Q: How to pay? Can I use a credit card?
A: We support a variety of payment options tailored for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that suits you best.
Q: How long will it take to receive the goods?
A: We ensure prompt delivery! Once payment is received, shipping is arranged within 5-7 working days. For air shipments, anticipate delivery within 3-5 days. Sea shipments range from 7-40 days, depending on your geographical location.
Q: How will my order be delivered? Is it safe during shipping?
A: Your order will be meticulously shipped via sea or through international express delivery services such as DHL, FedEx, TNT, and UPS. We provide full insurance coverage, guaranteeing a safe and reliable delivery process.
Q: How can I get the shipment tracking number? How do I contact the carrier (express delivery company)?
A: Upon shipment, you will receive the Bill of Lading or tracking number. You can conveniently track your shipment online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We provide all-encompassing installation support. Our proficient English-speaking engineers can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also offer detailed manuals, video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is the Warranty Policy?
A: Every product comes with a 1-year warranty. During this period, any faulty electronic parts will be replaced for free, and we'll assist with the installation. After the warranty period, we continue to offer free technical support, while replacement parts will be charged. Our dedication to quality ensures lifelong after-sales service. We also provide spare parts and a wide range of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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