Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, is strategically located with exceptional transport links. Specializing in cutting-edge digital inkjet printers and backed by extensive industry experience, our product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving for unparalleled excellence and setting new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology. These elements ensure unparalleled stability and vibrancy in our printing equipment, enhancing our customers' production stability. We are committed to delivering world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. With a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of unparalleled industry expertise. We excel in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, delivering exceptional sales and after-sales services. Trusted by over 3000 customers across 124 countries, our reputation speaks for itself.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that's most convenient for you.
Q: How long can I receive the goods?
A: Enjoy prompt delivery! We ship orders within 5-7 working days after payment. Expect air shipments in 3-5 days and sea shipments in 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be dispatched via sea or reputable international express delivery services like DHL, FedEx, TNT, and UPS. To ensure a secure and reliable delivery, we also provide insurance coverage for your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we provide the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can visit your country for installation and training. You are also welcome to our factory for free training. We provide detailed manuals, video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we replace any faulty electronic parts free of charge and assist with installation. After the warranty period, we continue to offer free technical support, though replacement parts will incur a charge. Our commitment to high-quality service extends beyond the warranty, ensuring lifelong after-sales support. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other advertising materials.
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