Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts not only convenient transport but also a serene environment. With a profound specialization in digital inkjet printers, we bring a wealth of experience to the inkjet printing industry. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, along with DTF and DTG printers. Our contributions have significantly propelled the global printing industry forward.
To ascend to the pinnacle of international standards and establish new benchmarks in the printing industry, we have attracted top-tier talent and cutting-edge technology. Our machines' aesthetics are crafted by a renowned Japanese design team, bolstered by Korea's elite R&D squad, and supported by the finest domestic board card manufacturers. This synergy ensures we deliver the most stable and vibrant printing equipment, securing our customers' production. Our commitment encompasses world-class products, premier solutions, and superior after-sales services. Our production philosophy centers on 'Innovation in Stability and Development in Efficiency,' while our service philosophy underscores our duty to resolve customer issues. Our development ethos is to lead printing trends and set new industry standards.
Moreover, we are relentlessly innovating to develop new products that cater to diverse requirements. Equipped with a marble platform and infrared inspection apparatus, we enforce stringent quality controls. Upholding the principle of mutual benefits, our professional services, superior products, and competitive pricing have earned us a sterling reputation among clients. We extend a warm invitation to customers both domestically and internationally to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been delivering excellence in sales and after-sales services for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a customer base spanning over 124 countries and more than 3000 satisfied clients worldwide, our reputation speaks for itself.
Q: How to pay? Can I use a credit card?
A: You can choose from multiple payment methods: Ali Trade Assurance (including credit cards), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Each of these methods ensures a secure and smooth transaction.
Q: How long can I receive the goods?
A: Once your deposit or full payment is received, we will arrange for delivery within 5 to 7 working days. The estimated shipping time is approximately 3 to 5 days by air, or 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we handle the shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After your items are shipped, we will promptly provide you with the Bill of Lading or tracking number. You can easily track your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your country for on-site installation and training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support. Our extensive experience ensures you can operate the machine with ease.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within the first year, we will send replacement parts free of charge and assist you in their installation. Even after the warranty period, we continue to provide free technical support. Though post-warranty replacement parts are chargeable, our lifetime after-sales service ensures your printer operates flawlessly. We prioritize quality, maintaining high production standards at an affordable price. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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