Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the vibrant Panyu District of Guangzhou City, boasts both convenient transportation and a picturesque environment. Specializing in state-of-the-art digital inkjet printers, our company is a paragon of excellence within the inkjet printing industry. With a rich legacy, we offer a diverse range of products including UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our unwavering dedication has left an indelible mark on the global printing landscape.
To ascend to the pinnacle of international standards and redefine industry benchmarks, we have assembled a formidable team of talents and cutting-edge technologies. Our machine designs are the brainchild of an esteemed Japanese design team, enhanced by Korea's premier R&D experts, and incorporate top-tier domestic board card technology. We are committed to delivering the most stable and vibrant printing solutions, ensuring the seamless production of our clients. At Guangzhou Baicheng, we pledge to deliver world-class products, unparalleled solutions, and impeccable after-sales service. Our corporate ethos is rooted in 'Innovation through Stability and Development through Efficiency.' Our service philosophy underscores our duty to resolve customer issues, while our development philosophy aims to spearhead printing trends and establish new industry standards.
Moreover, we relentlessly strive to innovate, developing new products to cater to diverse needs. Our stringent quality control measures are bolstered by marble platforms and infrared inspection equipment. Upholding the principle of mutual benefit, we have earned a sterling reputation among our clientele through our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to join us in forging a path to shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has a legacy of excellence, offering comprehensive sales and after-sales services. For nearly 20 years, we have specialized in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, building a satisfied clientele of over 3000 customers in more than 124 countries.
Q: How to pay? Can I use a credit card?
A: You can choose from various payment methods including Ali Trade Assurance, credit card via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will dispatch your order within 5-7 working days. By air, the shipping time is approximately 3-5 days, whereas sea shipping ranges from 7 to 40 days, depending on your location.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange for shipping either by sea or international express carriers like DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. We also purchase insurance to safeguard your order.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number, enabling you to monitor your shipment online in real-time via your mobile phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer multiple installation options to suit your convenience. An English-speaking engineer can visit your country for on-site installation and training, or you are welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support, leveraging our extensive experience to ensure smooth operation.
Q: What is the Warranty Policy?
A: We offer a comprehensive 1-year warranty. If any electronic parts fail within this period, we will provide free replacement parts and assist with their installation. Post-warranty, we continue to offer free technical support, although replacement parts will be charged. Our commitment to quality extends beyond just the initial sale; we provide lifelong after-sales service. Despite the appeal of low-cost alternatives, we prioritize high-quality production standards at affordable prices. Additionally, we supply spare parts and a range of inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and various printing materials for the advertising industry.
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