Guangzhou Baicheng Digital Equipment Co., Ltd was established and is located in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a stunning environment. Specializing in digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. We offer an impressive array of products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. Our contributions to the evolution of global printing are significant and enduring.
To elevate our standards to the pinnacle of the international printing industry, we have integrated a wealth of talent and cutting-edge technology. Our machine designs are crafted by a premier Japanese design team, and our R&D efforts are spearheaded by Korea's top experts. We also utilize leading domestic board card companies to ensure the production of the most stable and vibrant printing equipment, guaranteeing the reliability of our customer's production processes. We are dedicated to providing world-class products, top-tier solutions, and unparalleled after-sales service. Our corporate production philosophy is centered on innovation within stability and growth through efficiency. Our service philosophy underscores our commitment to resolving customer issues, while our development philosophy aims to guide industry trends and set new benchmarks.
We are also vigorously pursuing the development of new products to cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to enforce stringent quality control. Embracing the principle of mutual benefits, we have earned a trustworthy reputation among our clientele due to our professional services, superior products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd, trust is at the core of our operations. With nearly two decades of experience, we have established a global footprint by serving more than 3,000 customers across 124 countries. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods to cater to your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive my goods?
A: We prioritize swift delivery. Once we receive your deposit or full payment, we will arrange shipment within 5 to 7 working days. Shipping times vary: delivery by air takes approximately 3 to 5 days, while sea freight ranges from 7 to 40 days depending on the destination.
Q: How will my order be shipped? Is it safe during transit?
A: Upon placing your order, we handle the shipping via sea or international express delivery such as DHL, FedEx, TNT, and UPS. Your goods are well-protected during transit, and we also purchase insurance to provide an extra layer of security for your shipment.
Q: How can I track my shipment? How do I contact the carrier?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily monitor your shipment's status online, anytime, using your phone or computer.
Q: How will I install the machine if I'm not familiar with it?
A: We offer comprehensive support to ensure smooth installation. Our skilled engineers, fluent in English, can travel to your country to install the machine and provide in-person training. Additionally, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to assist you thoroughly.
Q: What is your warranty policy?
A: We provide a robust 1-year warranty. During this period, if any electronic parts malfunction, we will ship replacement parts free of charge and assist with their installation. Post-warranty, we continue to offer free technical support; however, replacement parts will incur a charge. Our commitment to lifetime after-sales service ensures your printer's longevity. We prioritize high-quality standards even with affordable pricing. Beyond the printer, we supply spare parts and a wide array of inks-Eco Solvent, solvent, UV, pigment, and sublimation inks-along with printing materials and other advertising-related products.
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