Guangzhou Baicheng Digital Equipment Co., Ltd is strategically located in the picturesque Panyu District of Guangzhou City, boasting excellent transportation links. As a specialist in digital inkjet printing, our firm prides itself on extensive industry experience. Our diverse portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made significant, lasting contributions to the advancement of global printing technology.
To achieve international preeminence and redefine industry standards, we have enlisted a cadre of top-tier talent and state-of-the-art technology. The machine's sleek design, a brainchild of a Japanese design team, complements the innovation of Korea's leading R&D experts. Utilizing cutting-edge local board card technology, we are dedicated to manufacturing the most stable and vibrant printing equipment, ensuring our customers' operational consistency. Our commitment is to provide unparalleled products, superior solutions, and exceptional after-sales service. Our production philosophy revolves around stability-driven innovation and efficiency-led growth. Our service ethos centers on resolving customer issues as our foremost responsibility. As for corporate development, we aim to spearhead printing trends and establish new industry benchmarks.
Moreover, we are tirelessly innovating to develop new products tailored to diverse market needs. Equipped with a marble platform and infrared inspection devices, we enforce stringent quality control measures. Upholding the principle of mutual benefits, we have earned a sterling reputation for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success and prosperity.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in digital printing solutions for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a client base spanning over 124 countries and more than 3000 satisfied customers, our reputation speaks for itself.
Q: How to pay? Can I use a credit card?
A: We offer various payment methods to accommodate your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will dispatch your order within 5 to 7 business days. Depending on your location, shipping by air generally takes 3 to 5 days, while sea freight can range from 7 to 40 days.
Q: How do I receive my order? Is it safe during shipping?
A: We ensure the utmost safety for your goods by arranging shipments through sea or international express delivery partners like DHL, FedEx, TNT, and UPS. To further safeguard your order, we purchase insurance coverage.
Q: How can I get the tracking number of the shipment? And how do I contact the carrier?
A: After your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our English-speaking engineer can visit your location for in-person installation and training. Alternatively, you're welcome to our factory for free training. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will send replacement parts at no charge and assist with the installation. Post-warranty, we continue to provide free technical support, although replacement parts will be charged. Our commitment to quality is unwavering, and we adhere to high production standards while maintaining affordable prices. We also supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related advertising materials.
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