Guangzhou Baicheng Digital Equipment Co., Ltd. is a premier manufacturer dedicated to the research, production, sales, and service of cutting-edge digital printing equipment. Introducing our compact yet powerful UV flatbed printer, ideal for diverse applications including bags & cases printing, leather printing, customized process gifts, electronics, toys, decorative processes, and printing on hardware and plastics. Our innovations have made an indelible mark on the global printing industry. To achieve international excellence and set new industry standards, we have assembled a team of top-tier talents and integrated advanced technologies. Designed by a prestigious Japanese team and developed by Korea's finest R&D experts, our machines feature components from leading domestic board card companies, ensuring the most stable and vibrant printing solutions. We guarantee reliable production for our customers. Our commitment: providing world-class products, top-tier solutions, and premium after-sales service. Corporate Philosophy: Innovate with stability, develop with efficiency. Service Philosophy: Resolving customer issues is our duty. Development Philosophy: Lead the printing trend and set new industry benchmarks.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. has been a reliable partner in the printing industry for nearly 20 years. With a robust sales and after-sales service team, we have catered to over 3000 clients across 124 countries. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times depend on the method: approximately 3-5 days by air, and 7-40 days by sea, varying by destination country.
Q: How do I receive my order? Is it safe during shipping?
A: Once your order is placed, we will handle shipping either by sea or via international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods are transported safely. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of my shipment? And how do I contact the carrier?
A: After shipping your items, we will send you the Bill of Lading or tracking number. You can then track your goods in real time online, using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We provide comprehensive support for machine installation. Our skilled engineers, fluent in English, can travel to your location to install the machine and offer training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, instructional videos, and online support.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on electronic parts, including free replacement parts and support during this period. After the warranty expires, we continue to provide free technical support, though replacement parts will be charged. Our commitment to quality extends beyond the sale, offering lifelong after-sales service. We ensure high production standards while keeping prices affordable. We also supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and related advertising materials.
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