Guangzhou Baicheng Digital Equipment Co., Ltd is a premier manufacturer, excelling in the research, production, sales, and service of cutting-edge digital printing equipment. Introducing our compact UV flatbed printer, this versatile machine excels in a myriad of applications including bags & cases printing, leather printing, custom gift processing, electronics printing, toy printing, decorative processes, and direct printing on hardware and plastic. Our contributions have left an indelible mark on the global printing landscape. To achieve international excellence and set new industry standards, we have assembled a team of top-tier talents and integrated advanced technologies. The machine's design is the brainchild of a distinguished Japanese design team, complemented by Korea's elite research and development experts, and supported by leading domestic board card companies. Our commitment is to deliver the most stable and vibrant printing equipment, ensuring seamless production for our customers. We pledge to offer world-class products, unparalleled solutions, and exceptional after-sales service. Our corporate production philosophy focuses on innovation within stability and development through efficiency. Our service philosophy centers on our commitment to resolving customer issues. Through our development philosophy, we aim to lead the printing industry trends and set new benchmarks.
Q: I don't know your company well, how can I trust you?
A: With nearly two decades of expertise, Guangzhou Baicheng Digital Equipment Co., Ltd. is a trusted name in the industry, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our global footprint spans 124 countries, serving over 3000 satisfied customers.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we will dispatch your order within 5 to 7 working days. Shipping typically takes 3 to 5 days by air and 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. To further ensure the safety of your goods, we purchase insurance for every order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can then track your goods in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled engineers, fluent in English, can travel to your location to install the machine and provide hands-on training. You are also welcome to visit our factory for free training. We provide detailed installation manuals, videos, and online support to ensure smooth operations.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our machines. Within this period, if any electronic parts fail, we will provide replacement parts at no cost and assist you in installing them. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality extends beyond cost considerations, ensuring high production standards and affordable pricing. Additionally, we supply spare parts and various inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as other printing materials for the advertising industry.
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