Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the sale and after-sales service of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers for nearly 20 years. With a client base spanning over 3000 satisfied customers in 124 countries worldwide, we stand as a Gold Supplier on Make in China. Our reputation is built on excellence and customer satisfaction.
Q: How to pay? Can I use a credit card?
A: You can choose from multiple payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: After receiving the deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we arrange shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. Your goods are secure, and we also purchase insurance for added safety.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer several options for installation support: we can send an English-speaking engineer to your country for in-person installation and training, invite you to our factory for free training, or provide comprehensive installation manuals and videos along with online support. Our extensive experience ensures seamless installation.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. During this period, any malfunctioning electronic parts will be replaced for free, and we will assist you in changing them. Post-warranty, we continue to provide free technical support, although replacement parts will incur a cost. Our lifelong after-sales service ensures you are always supported. We prioritize quality while maintaining affordable prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising products.
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