Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I'm not familiar with your company. How can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of expertise in the industry, offering comprehensive sales and after-sales services for UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust global presence, we proudly serve over 3000 customers across 124 countries.
Q: What payment methods do you accept? Can I use a credit card?
A: We accept multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: After receiving your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air or 7-40 days by sea, depending on the destination country.
Q: How will my order be shipped and is it safe?
A: Upon placing your order, we arrange secure shipping via sea or international express carriers such as DHL, FedEx, TNT, and UPS. To ensure safety, we also purchase insurance as an added guarantee for your order.
Q: How can I track my shipment and contact the carrier?
A: We will provide you with the Bill of Lading or tracking number once your items have shipped. You can monitor your shipment in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location for installation and training. Alternatively, you are welcome to visit our facility for hands-on training at no cost. We also provide detailed installation manuals, videos, and online support to ensure smooth operation.
Q: What is your warranty policy?
A: We offer a 1-year warranty. Within this period, should any electronic parts fail, we will provide replacement parts and assistance at no charge. After the warranty expires, we continue to offer technical support for free, although replacement parts are no longer free. We are committed to providing lifelong after-sales service to our customers. Our dedication to high quality and affordable pricing is evident, even as we supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) along with other advertising materials.
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