Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer, specializing in the research, production, sales, and service of cutting-edge digital printing equipment. We proudly present our compact UV flatbed printer, a marvel in versatility, capable of printing on bags & cases, leather, customized gift items, electronic products, toys, decorative materials, hardware, plastic, and more. Our innovations have made a significant impact on the global printing landscape. Striving for international excellence and setting new industry standards, we have amassed a team of top talents and integrated advanced technology. The machine's design is crafted by a premier Japanese team, developed by Korea's leading R&D specialists, and utilizes state-of-the-art domestic board card technology to ensure it is the most stable and vividly colorful printing equipment available. We are dedicated to supporting our customers with reliable production solutions. Our commitment is to offer world-class products, exceptional solutions, and unparalleled after-sales service. Our corporate production philosophy: Innovation rooted in stability and growth driven by efficiency. Our service philosophy: Resolving customer issues is our paramount duty. Our development philosophy: Leading industry trends and establishing new benchmarks in the printing sector.
Q: I don't know your company well. How can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd has been a leader in the digital printing industry for almost 20 years. We offer comprehensive sales and after-sales services. Our product lineup includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How can I make a payment? Can I use a credit card?
A: We offer multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my order?
A: We will arrange delivery within 5 to 7 working days upon receiving your deposit or full payment. Shipping takes approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How will my order be shipped, and is it safe?
A: Once you place an order, we will arrange shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safe during transit. Additionally, we will purchase insurance to guarantee the safety of your order.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: We will send you the Bill of Lading or tracking number after shipping your items. You can track your shipment online in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer multiple support options for machine installation. We can send a proficient English-speaking engineer to your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures you will be able to operate the machine confidently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail during this period, we will send replacement parts for free and assist with the installation. Even after the warranty expires, we continue to offer free technical support, with replacement parts available for purchase. We provide lifelong after-sales service to ensure your complete satisfaction. Quality is our priority, and we maintain high production standards at affordable prices. Additionally, we supply spare parts and Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising field.
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