Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Renowned for our expertise in cutting-edge digital inkjet printers, we leverage extensive industry experience to offer an impressive array of products. Our advanced lineup includes state-of-the-art UV flatbed printers, versatile UV roll-to-roll systems, efficient UV cylinder printers, high-performance solvent inkjet printers, eco-friendly solvent inkjet printers, and both DTF and DTG printers. Through our innovative contributions, we have made a significant and enduring impact on the global printing industry.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines feature designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest experts, and premier domestic board card technology. This ensures our printing equipment delivers unmatched stability and vibrancy. We are dedicated to ensuring our customers' production stability. Our unwavering commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., with nearly two decades of industry expertise, stands as a beacon of reliability and excellence. We pride ourselves on providing unparalleled sales and after-sales services. Our specialty spans across UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our commitment to quality and service has earned the trust of over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods designed to fit your needs. These include Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best meets your convenience and security requirements.
Q: How long can I receive the goods?
A: We ensure prompt delivery once payment is made. Shipping is arranged within 5-7 working days. Air shipments typically arrive within 3-5 days, while sea shipments take between 7-40 days depending on your location, ensuring you receive your goods in a timely manner.
Q: How to receive my order? Is it safe during shipping?
A: Your order's safety is our priority. It will be securely shipped via sea or international express delivery services like DHL, FedEx, TNT, and UPS. To guarantee protection, we secure your order with comprehensive shipping insurance, ensuring a safe and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: As soon as your shipment is dispatched, we provide you with the Bill of Lading or a tracking number. You can effortlessly monitor your shipment online at any time using your phone or computer, ensuring you're always informed about the status of your delivery.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support to ensure you can use your machine with confidence. English-speaking engineers are available to visit your country for installation and training. You also have the option to visit our factory for complimentary training. Additionally, we provide detailed manuals, video tutorials, and online support to assist you every step of the way.
Q: What is Warranty Policy?
A: Our products are backed by a 1-year warranty. During this period, we offer free replacement of any faulty electronic parts and provide installation assistance. Beyond the warranty, we continue to offer free technical support, although replacement parts will be charged. Our dedication to high quality ensures lifelong after-sales service. We also supply a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials, ensuring that your needs are met long after your purchase.
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