Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, is your gateway to cutting-edge digital inkjet printing solutions. Our company boasts a wealth of expertise in the inkjet printing industry, positioning us as pioneers with a formidable repertoire of products. We proudly offer a diverse range of printing marvels, including UV flatbed printers, UV roll-to-roll, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the advancement of global printing are both immense and transformative.
To ascend to the pinnacle of international excellence and set groundbreaking benchmarks in the printing industry, we have amassed a treasure trove of talent and cutting-edge technology. Our machines boast designs crafted by a renowned Japanese design team, while Korea's elite research and development experts spearhead innovation. We collaborate with leading domestic board card companies to produce the most vibrant and reliable printing equipment in existence. We are dedicated to ensuring our customers' seamless production. Our mission is to deliver world-class products, unparalleled solutions, and premium after-sales service. Our corporate ethos: Innovate with stability, advance with efficiency. Our service philosophy: Solving customer challenges is our utmost priority. Our development vision: Lead the printing revolution and redefine industry standards.
We are fervently committed to the relentless pursuit of innovation, constantly developing new products to cater to diverse requirements. Equipped with a state-of-the-art marble platform and precision infrared inspection tools, we ensure rigorous quality control. Guided by the principle of mutual benefit, we have earned a sterling reputation among our clientele, thanks to our professional services, superior products, and competitive pricing. We extend a warm invitation to customers from across the globe to partner with us in a journey toward shared success.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.