Guangzhou Baicheng Digital Equipment Co., Ltd, strategically situated in the scenic Panyu District of Guangzhou City, boasts unparalleled convenience in transportation. As specialists in digital inkjet printers, we leverage our extensive experience to drive innovation in the inkjet printing industry. Our impressive array of products features UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet models, eco-solvent inkjet printers, along with cutting-edge DTF and DTG printers. Our contributions to the global printing landscape remain indisputable and transformative.
To ascend to the forefront of international excellence and redefine industry standards, we have amassed a cadre of exceptional talent and pioneering technology. The sleek design of our machines, crafted by an esteemed Japanese team, harmonizes with the ingenuity of Korea's elite research and development cohort. We engage leading domestic board card companies to ensure the production of stable, vibrant printing equipment. Our mission is to safeguard the consistency of your production processes. We pledge premier products, unparalleled solutions, and quality after-sales service. Our production ethos emphasizes innovation through stability and development through efficiency. Our service philosophy is dedicated to resolving customer challenges, guiding industry trends, and setting new benchmarks.
In our relentless pursuit of innovation, we strive to develop groundbreaking products tailored to diverse needs. Utilizing the precision of our marble platform and infrared inspection tools, we maintain stringent quality control. Driven by our principle of mutual benefit, our reputation for delivering professional services, top-tier products, and competitive pricing remains unblemished. We extend a warm welcome to customers worldwide, eager to collaborate for shared success and prosperity.
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FAQ
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has sales and after-sales services. We sell UV Printers, Eco Solvent Printers, Solvent Printers and Digital Textile Printers for almost 20 years and have more than 3000 customers all over the world,more than 124 countries. .
Q: How to pay? Can I use credit card?
A: You may use the following methods of payment: Ali Trade Assurance, credit card (through ali Trade Assurance), bank transfer, and Telegraphic Transfer (T/T) payment, Western Union, Money Gram.
Q: How long can I receive the goods?
A: We will arrange the delivery within 5~7 working days after receiving the deposit or full amount. The shipping time takes about 3 to 5 days by air. 7 - 40 days by sea depends on different countries.
Q: How to receive my order? Is it safe during shipping?
A: when you place an order to us, we will arrange shipping by sea or international express delivery like DHL, FedEx, TNT, and UPS. It is very safety for you and your goods. Additionally, we will purchase insurance as a guarantee for your order.
Q: How can i get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items, you can track the goods in every minutes online by your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send engineer who can speak English very good to your country to install the machine and give you training so that you can operate the machine well in person, you are also very welcome to visit our factory for training for free, also we have installation manual and video and online service. We have much more experience on this issues.
Q: What is Warranty Policy?
A: We provide 1 year warranty. During the 1 year warranty if electronic parts have problem, our company will send you replacement parts for free and help you to change the parts. When the warranty expired, we will still give you technical support for free. The only difference is the replacement part no longer free. So, we provide lifelong after sales service to you as long as you use our printer. We care about quality a lot, although low cost products are the most popular, we must make sure the high quality and we have very high production standards with affordable price. We also supply spare parts and Eco Solvent ink, solvent ink , UV ink, Pigment ink , Sublimation ink , printing materials and other relative products around advertising field.