Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. As specialists in digital inkjet printers, we leverage our extensive expertise to lead the industry. Our impressive product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made monumental contributions to the advancement of global printing technology.
Striving for international excellence and setting new industry standards, we have amassed a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, our R&D spearheaded by Korea's elite, and we integrate top-tier domestic board card companies to ensure unparalleled stability and vibrancy in our printing equipment. We guarantee our customers' seamless production through our world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
Moreover, we are dedicated to innovating and developing new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation for our professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has a legacy of nearly 20 years, marked by impeccable sales and after-sales services. We are experts in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our reach extends to over 124 countries with a loyal customer base of more than 3000 clients globally. As a testament to our credibility, we are honored to be a distinguished Gold Supplier on ******.
Q: How to pay? Can I use credit card?
A: For your convenience, we support a variety of payment methods. These include Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: Upon receiving your deposit or full payment, we expedite delivery within 5 to 7 working days. Shipping duration varies: expect 3 to 5 days by air and 7 to 40 days by sea, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: After you place your order, we ensure secure shipping via sea or international express services like DHL, FedEx, TNT, and UPS. To guarantee the safety of your order, we also purchase insurance.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can then monitor your shipment in real-time using any phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We can send an English-speaking engineer to your location for on-site installation and training. Alternatively, you can visit our factory for free, hands-on training. We also offer detailed installation manuals, instructional videos, and online support to ensure a seamless installation process.
Q: What is the Warranty Policy?
A: Our products include a 1-year warranty. Should any electronic parts fail within this period, we will provide replacement parts at no cost and assist with the installation. Post-warranty, we offer free technical support, though replacement parts will be billed. Our commitment to lifelong after-sales service underscores our dedication to quality and high production standards, all at affordable prices. Additionally, we supply spare parts and a variety of inks—Eco Solvent, solvent, UV, pigment, sublimation—and other advertising-related products.
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