Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our remarkable product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Through our innovative contributions, we have made a significant and lasting impact on the global printing industry.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unmatched stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd., boasting nearly two decades of industry experience, stands out with its exceptional sales and after-sales services. We are experts in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, proudly serving a global clientele of over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We facilitate smooth transactions with an array of payment options, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your needs.
Q: How long can I receive the goods?
A: Experience swift delivery! We promptly arrange shipping within 5-7 working days post-payment. Air shipments typically take 3-5 days, while sea shipments range from 7-40 days, contingent on your destination.
Q: How to receive my order? Is it safe during shipping?
A: We ensure your order's safety with robust shipping options via sea or leading international express delivery services like DHL, FedEx, TNT, and UPS. Your shipment is insured for a dependable and secure delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are dispatched, we provide the Bill of Lading or tracking number. You can easily track your shipment online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support to ensure your ease of use. Our English-speaking engineers can travel to your country for installation and training, or you can come to our factory for free training. Additionally, we offer detailed manuals, video tutorials, and online support to help you operate the machine with confidence.
Q: What is Warranty Policy?
A: We back our products with a 1-year warranty, during which we replace any defective electronic parts at no cost and assist with installation. Beyond the warranty period, we continue to provide free technical support, although replacement parts will be charged. Our enduring commitment to quality includes lifelong after-sales service. We also supply spare parts and a variety of inks, such as Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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