Guangzhou Baicheng Digital Equipment Co., Ltd., established in the scenic and strategically located Panyu District of Guangzhou City, stands as a beacon of excellence in the digital inkjet printing industry. With a wealth of experience, we specialize in manufacturing a diverse range of high-quality digital inkjet printers. Our product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our innovations have made an indelible mark on the global printing landscape.
In our quest to achieve international preeminence and set new industry standards, we have assembled a formidable team of talented individuals and integrated cutting-edge technology. Our machine designs are crafted by an elite Japanese design team, while our research and development are spearheaded by Korea's finest experts. We collaborate with top-tier domestic board card companies to produce the most reliable and vibrant printing equipment, ensuring seamless production for our clients. We pledge to deliver world-class products, unparalleled solutions, and premium after-sales service. Our corporate ethos is encapsulated in three philosophies: Innovation through stability and efficiency, unwavering customer support, and leading the industry with new standards.
We are also dedicated to innovation, continuously developing new products to meet diverse customer demands. Our commitment to quality is unwavering, upheld by our state-of-the-art marble platforms and infrared inspection equipment. Guided by the principle of mutual benefits, we have earned a sterling reputation for our professional services, superior quality products, and competitive pricing. We wholeheartedly welcome both domestic and international customers to join us in fostering mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly 20 years of expertise, stands as a trusted name in the industry. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 satisfied clients across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer flexible payment options including Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once the deposit or full payment is received, we will dispatch your order within 5-7 working days. Delivery via air takes approximately 3 to 5 days, while sea shipment varies between 7 to 40 days depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped through reliable methods such as sea freight or international express delivery (DHL, FedEx, TNT, UPS). We prioritize safety and also purchase insurance to secure your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipment, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online via your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer a comprehensive installation service. Our skilled English-speaking engineers can visit your country for installation and training. Additionally, we welcome you to our factory for free training. We provide detailed installation manuals, videos, and online support as well.
Q: What is Warranty Policy?
A: We offer a 1-year warranty covering free replacement of electronic parts. Even after the warranty period, you'll continue to receive free technical support. We also supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) along with other related advertising products. Our commitment to quality means our products, while affordable, adhere to high production standards.
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