Guangzhou Baicheng Digital Equipment Co., Ltd. is strategically located in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a beautiful environment. As specialists in digital inkjet printers, we bring to the table a wealth of experience in the inkjet printing industry. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our groundbreaking contributions have significantly advanced global printing technology.
To ascend to international standards and redefine industry benchmarks, we have recruited top-tier talents and leveraged cutting-edge technology. The machine's design is the brainchild of a renowned Japanese design team, while our R&D efforts are spearheaded by Korea's elite. We utilize top-quality domestic board cards, committing ourselves to manufacture the most reliable and vividly colored printing equipment. Our mission is to ensure our customers' production stability. We pledge to deliver world-class products, exceptional solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovate with stability, grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our paramount duty. Corporate Development Philosophy: Lead printing trends and set new industry standards.
Moreover, we are fervently committed to innovating new products to cater to diverse market needs. Our company employs marble platforms and infrared inspection equipment to enforce stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clientele due to our professional services, superior quality products, and competitive pricing. We extend a warm invitation to customers both domestic and international to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted leader in the digital printing industry for nearly two decades. We offer extensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We will dispatch your orders within 5 to 7 working days after receiving your deposit or full payment. Delivery time varies: by air, it takes approximately 3 to 5 days; by sea, it ranges from 7 to 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we handle the shipping arrangements via sea or international express carriers such as DHL, FedEx, TNT, and UPS, ensuring maximum safety for your goods. Additionally, we purchase insurance for your order, offering you extra peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online, using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineer can travel to your location for installation and training, ensuring you can operate the machine proficiently. You're also welcome to visit our factory for free training. Furthermore, we provide installation manuals, videos, and online support, utilizing our extensive experience in assisting customers.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we provide replacement parts free of charge and assist you in the replacement process. After the warranty period, we continue to offer free technical support; however, replacement parts will be charged. We are committed to providing lifelong after-sales service, ensuring your printer operates smoothly. Quality is our utmost priority, and while we maintain competitive prices, we adhere to stringent production standards. Additionally, we supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related advertising materials.
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