Guangzhou Baicheng Digital Equipment Co., Ltd., nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly two decades of industry expertise, delivering unrivaled sales and after-sales services. Our specialization in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers has earned us the trust of over 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment options, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Select the method that best suits your convenience.
Q: How long can I receive the goods?
A: Enjoy prompt delivery! We arrange shipping within 5-7 working days after payment confirmation. Expect air shipments within 3-5 days, and sea shipments between 7-40 days based on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We insure your shipment, ensuring its safe and dependable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide the Bill of Lading or a tracking number as soon as your items are shipped. You can easily track your shipment online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer extensive installation support. Our English-speaking engineers can travel to your country for installation and training. Alternatively, you are welcome to visit our factory for free training. We also supply detailed manuals, video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: All our products come with a 1-year warranty. During this period, we offer free replacement of any malfunctioning electronic parts and provide installation assistance. Beyond the warranty, we continue to offer free technical support, although replacement parts are chargeable. Our commitment to quality extends beyond the warranty, offering lifelong after-sales service. We also provide a wide range of spare parts and inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with various advertising materials.
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