Guangzhou Baicheng Digital Equipment Co., Ltd. was established in the picturesque Panyu District of Guangzhou City, renowned for its convenient transportation and captivating environment. Specializing in digital inkjet printers, our company boasts extensive expertise in the inkjet printing industry. Our premier product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. With a steadfast commitment, we have made significant contributions to the advancement of global printing technologies.
To ascend to the pinnacle of international standards and set new industry benchmarks, we have integrated top-tier talent and cutting-edge technology. Our machine designs are crafted by a prestigious Japanese design team, with research and development spearheaded by Korea's finest experts. Utilizing leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. We pledge to deliver world-class products, premier solutions, and exceptional after-sales service. Our corporate production philosophy is grounded in innovation and efficiency. Our service philosophy prioritizes resolving customer issues, while our development philosophy aims to guide industry trends and establish new standards.
Furthermore, we are vigorously developing new products to cater to diverse requirements. Our company employs a marble platform and infrared inspection equipment to meticulously control product quality. Upholding the business principle of mutual benefits, we have earned a stellar reputation among our clientele through professional services, superior products, and competitive pricing. We warmly invite both domestic and international customers to collaborate with us for shared success.
Q: I'm not familiar with your company. How can I trust you?
A: At Guangzhou Baicheng Digital Equipment Co., Ltd., we are dedicated to unparalleled sales and after-sales services. With nearly 20 years of expertise in providing premium UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we have carved a niche in 124 countries, gaining the trust of over 3000 satisfied customers globally.
Q: What are the payment options? Can I use a credit card?
A: We offer a range of convenient payment methods: Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T) payments, Western Union, and Money Gram.
Q: How soon can I expect to receive my order?
A: Your order will be shipped within 5 to 7 working days upon receipt of your deposit or full payment. Typically, air shipments take 3 to 5 days, while sea shipments range from 7 to 40 days, depending on your destination.
Q: What is the process of receiving my order? Is shipping safe?
A: Once your order is confirmed, we arrange shipping via sea or international express services like DHL, FedEx, TNT, and UPS. We ensure your goods are handled with the utmost care and purchase insurance for additional security.
Q: How can I obtain the tracking number for my shipment? How do I contact the carrier?
A: Post-shipment, we will provide you with the Bill of Lading or a tracking number. You can track your shipment online in real time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We provide comprehensive installation support. Our proficient engineers can travel to your country for installation and training. Alternatively, you can visit our factory for free training. We also supply installation manuals, videos, and online support to ensure you operate the machine with ease.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. Should any electronic parts fail within this period, we will provide free replacements and assist with installation. Post-warranty, while replacement parts will not be free, we continue to provide free technical support and lifelong after-sales service. We adhere to high production standards and offer affordable prices. Additionally, we offer spare parts and a variety of inks, including Eco Solvent, solvent, UV, pigment, and sublimation inks, along with other advertising-related products.
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