Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, prides itself on convenient transportation and a beautiful environment. Specializing in digital inkjet printers, we boast extensive experience in the inkjet printing industry. Our premier product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and advanced DTF and DTG printers. We have made an indelible contribution to the evolution of global printing.
To achieve international prominence and set new benchmarks in the printing industry, we have attracted top talents and integrated cutting-edge technology. Our machine designs are crafted by a distinguished Japanese team, with top-tier R&D expertise from Korea, and we utilize leading domestic board card companies. This commitment ensures the production of the most stable and vibrant printing equipment, guaranteeing the reliability of our customers' operations. We pledge to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Corporate production philosophy: Innovation through stability and growth through efficiency. Corporate service philosophy: Resolving customer issues is our duty. Corporate development philosophy: Leading the printing trends and establishing new industry standards.
We are vigorously innovating, developing new products to meet diverse market demands. Our advanced marble platforms and infrared inspection equipment ensure rigorous quality control. Upholding the business principle of mutual benefits, we have earned a stellar reputation among our clientele for our professional services, premium quality, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the printing industry for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust network of over 3000 loyal customers spanning 124 countries, our reputation speaks for itself.
Q: How to pay? Can I use a credit card?
A: We offer a range of convenient payment options to suit your needs. These include Ali Trade Assurance, credit cards via Ali Trade Assurance, bank transfers, Telegraphic Transfer (T/T) payments, Western Union, and Money Gram. Choose the method that works best for you.
Q: How long can I receive the goods?
A: We ensure prompt delivery, arranging shipment within 5 to 7 working days after receiving your deposit or full payment. Depending on your location, shipping takes approximately 3 to 5 days by air and 7 to 40 days by sea.
Q: How do I receive my order? Is it safe during shipping?
A: Once you place an order, we coordinate secure shipping via sea or international express services such as DHL, FedEx, TNT, and UPS. To ensure utmost safety, we also purchase insurance as a guarantee for your order.
Q: How can I get the tracking number of the shipment? And how do I contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the progress of your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our skilled English-speaking engineers can travel to your location to set up the machine and provide hands-on training. Alternatively, you're welcome to visit our factory for free training. Additionally, we supply installation manuals, instructional videos, and online support to ensure seamless operation. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our products. During this period, if any electronic parts malfunction, we will provide replacement parts free of charge and assist you in their installation. Even after the warranty expires, we continue to offer free technical support. The only cost will be for the replacement parts. We are dedicated to providing lifelong after-sales service. Our commitment to quality ensures that although economical products are popular, we maintain high production standards at affordable prices. We also supply spare parts and a variety of inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, as well as various printing materials and related products in the advertising field.
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