Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A:Guangzhou Baicheng Digital Equipment Co., Ltd is a trusted name in the industry with nearly 20 years of experience. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3,000 satisfied customers across more than 124 countries. As a Gold Supplier on Make in China, our commitment to quality and customer service is unwavering.
Q: How can I make a payment? Do you accept credit cards?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive my goods?
A: We will process your order within 5-7 working days after receiving the deposit or full payment. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination.
Q: How will my order be shipped? Is shipping safe?
A: We ensure the safety of your order by shipping through reputable carriers such as DHL, FedEx, TNT, and UPS. We also offer sea shipping. To add an extra layer of protection, we purchase insurance for every order.
Q: How can I track my shipment and contact the carrier?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor the shipment in real-time online using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. An English-speaking engineer can be dispatched to your location for installation and training. You are also welcome to visit our factory for free training. Additionally, we provide installation manuals, videos, and online support to ensure you can operate the machine with ease.
Q: What is your Warranty Policy?
A: We provide a 1-year warranty. Should any electronic parts fail within this period, we will send replacement parts free of charge and assist with the installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality ensures high standards and affordability. We also supply spare parts, various inks (Eco Solvent, solvent, UV, pigment, sublimation), printing materials, and other products related to the advertising field.
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