Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands as a beacon of excellence in the digital inkjet printing industry. With convenient transportation and stunning surroundings, we specialize in the production of state-of-the-art digital inkjet printers. Our extensive experience in the inkjet printing sector has enabled us to create an impressive array of products, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF printers, and DTG printers. Our contributions to the global printing landscape are both significant and enduring.
Striving for international preeminence and setting new benchmarks for the printing industry, we have assembled a team of elite talents and integrated cutting-edge technology. Our machines boast designs crafted by a renowned Japanese team, feature innovations from Korea's top R&D experts, and utilize the finest domestic board card technologies, ensuring the production of the most stable and vibrant printing equipment available. We are dedicated to supporting our customers' seamless production processes with world-class products, premier solutions, and exceptional after-sales service. Our corporate philosophy emphasizes innovation within stability and growth through efficiency. Our commitment to service is unwavering, as we consider it our duty to resolve any issues our customers may face. We are devoted to guiding printing trends and setting new industry standards.
In our relentless pursuit of excellence, we are continuously working on developing new products to cater to diverse needs. Our company employs marble platforms and infrared inspection equipment to ensure stringent quality control. Upholding the business principle of mutual benefits, we have earned a sterling reputation among our clientele for our professional services, superior products, and competitive pricing. We extend a warm welcome to customers both domestically and internationally to join us in forging a path to shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has nearly two decades of experience in sales and after-sales services. we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Serving over 3,000 customers in 124 countries globally, our reputation for reliability and excellence speaks for itself.
Q: How to pay? Can I use a credit card?
A: We offer flexible payment methods to suit your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once we receive your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping time varies: approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will ship it via sea or international express delivery services such as DHL, FedEx, TNT, or UPS. Your goods are secured and insured to ensure their safety throughout the transit.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your order, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment's progress online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for hands-on installation and training. Alternatively, you can visit our factory for free training. We also provide detailed installation manuals, videos, and online assistance to ensure smooth operation.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will supply replacement parts free of charge and assist with installation. After the warranty period, we continue to provide free technical support, though replacement parts will be chargeable. Our commitment to quality and lifelong after-sales service ensures you receive unparalleled support. Additionally, we supply a range of complementary products including spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, and various advertising materials.
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