Guangzhou Baicheng Digital Equipment Co., Ltd, established in the scenic Panyu District of Guangzhou City, boasts a prime location with excellent transportation links and a stunning environment. Specializing in digital inkjet printers, our company is a beacon of innovation in the inkjet printing industry. With a wealth of experience, we proudly offer an extensive range of high-quality products, including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and DTF and DTG printers. Our contributions to global printing development are both significant and enduring.
Striving to achieve international excellence and set new industry standards, we have assembled a formidable team of experts and incorporated cutting-edge technology. The machine's design stems from a renowned Japanese design team, while Korea's top research and development experts ensure peak performance. Utilizing leading domestic board card companies, we are committed to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. Our mission is to deliver world-class products, unparalleled solutions, and exceptional after-sales service. Corporate production philosophy: Innovate for stability and develop with efficiency. Corporate service philosophy: Resolving customer issues is our paramount duty. Corporate development philosophy: Lead the printing trend and establish pioneering industry standards.
Additionally, we are relentless in our pursuit of new product development to satisfy diverse market needs. Our company employs marble platforms and infrared inspection equipment to rigorously maintain product quality. Upholding a business principle of mutual benefits, we have cultivated a sterling reputation for our professional services, superior products, and competitive pricing. We warmly invite customers from both domestic and international markets to collaborate with us for mutual success and shared growth.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been providing exceptional sales and after-sales services for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You may choose from several convenient payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We ensure swift delivery within 5-7 working days after receiving payment. Shipping takes approximately 3-5 days by air and 7-40 days by sea, varying by destination.
Q: How to receive my order? Is it safe during shipping?
A: Once you place an order, we will arrange safe shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. To ensure utmost safety, we also purchase insurance for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can easily track your goods online anytime using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled engineers, who speak excellent English, can travel to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online assistance, ensuring you can operate the machine confidently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts fail within this period, we will send you replacement parts for free and assist with their installation. After the warranty period, we continue to provide free technical support, though replacement parts will incur a cost. Our lifelong after-sales service ensures your printer remains in top condition. We prioritize quality and adhere to high production standards while offering competitive prices. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products in the advertising field.
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