Guangzhou Baicheng Digital Equipment Co., Ltd was established and is located in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a beautiful environment. As specialists in digital inkjet printers, our company boasts rich experience in the inkjet printing industry. Our product repertoire includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible contribution to the development of global printing.
To achieve international leadership and set new standards in the printing industry, we have integrated advanced technology and top-tier talent. Our machine designs are crafted by a renowned Japanese design team, with research and development led by Korea's top experts, and incorporate cutting-edge components from leading domestic board card companies. We are committed to producing the most stable and vibrant printing equipment to ensure the reliable production for our customers. Our company promises world-class products, exceptional solutions, and outstanding after-sales service. Corporate production philosophy: Innovation rooted in stability and efficiency in development. Corporate service philosophy: Resolving customer problems is our foremost duty. Corporate development philosophy: Leading the printing trend and setting new industry standards.
Furthermore, we are dedicated to innovating new products to meet diverse market demands. Our company utilizes marble platforms and infrared inspection equipment to ensure strict quality control. Upholding the business principle of mutual benefits, we have built a solid reputation among our customers due to our professional services, high-quality products, and competitive prices. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: How can I trust your company if I'm not familiar with it?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a leading provider of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers for nearly 20 years. Our dedication to quality and customer satisfaction is demonstrated by our robust sales and after-sales services.
Q: What payment methods do you accept? Can I use a credit card?
A: We offer flexible payment options including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How soon will I receive my order?
A: Once we receive the deposit or full payment, we will dispatch your order within 5-7 working days. Delivery times vary: approximately 3-5 days by air, and 7-40 days by sea, depending on the destination country.
Q: How will my order be delivered? Is the shipping process secure?
A: Your order will be shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring a secure transit. Additionally, we purchase insurance to guarantee the safety of your order.
Q: How can I track my shipment? How do I contact the carrier?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can track the shipment in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our expert engineers, proficient in English, can visit your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure smooth setup.
Q: What is your Warranty Policy?
A: We provide a comprehensive 1-year warranty. During this period, if any electronic parts fail, we will send replacement parts at no cost and assist with their installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service to ensure your printer's performance. Our dedication to quality ensures that even at affordable prices, our products meet the highest standards. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related advertising products.
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