Guangzhou Baicheng Digital Equipment Co., Ltd. is a distinguished manufacturer specializing in the research, production, sales, and service of cutting-edge digital printing equipment. Our innovative small-size UV flatbed printer is designed to cater to an array of applications including bags & cases printing, leather printing, custom gift processing, electronics products printing, toy printing, decorative process printing, and direct printing on hardware and plastic. This versatile machine has significantly advanced global printing standards. To achieve international excellence and set new industry benchmarks, we have assembled a team of top talents and integrated advanced technologies. The printer's sleek design is a masterpiece from a renowned Japanese design team, while Korea's top R&D experts contribute to its cutting-edge functionality. Utilizing leading domestic board card technology, we are committed to delivering the most stable and vibrant printing solutions, ensuring seamless and reliable production for our clients. Our mission is to offer world-class products, premier solutions, and exceptional after-sales service. Corporate Production Philosophy: Innovate with stability and grow with efficiency. Corporate Service Philosophy: Resolving customer issues is our foremost duty. Corporate Development Philosophy: Lead the printing industry trends and establish new standards.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a pillar in the digital printing industry for nearly 20 years. We offer comprehensive sales and after-sales services, specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Having served over 3000 satisfied clients across 124 countries, our reputation is further solidified as a Gold Supplier on Alibaba. This status underscores our unwavering commitment to quality and customer satisfaction.
Q: What payment methods do you accept? Can I use a credit card?
A: We provide a variety of payment options tailored to your convenience. These include Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Each method guarantees a seamless and secure transaction.
Q: How long will it take to receive my goods?
A: Once your payment is confirmed, we will dispatch your order within 5-7 working days. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on your location. We are committed to ensuring timely and efficient delivery.
Q: How will my order be shipped? Is it safe during transit?
A: Your order will be shipped via sea freight or international express couriers like DHL, FedEx, TNT, and UPS. To ensure the safety of your goods, we include insurance, guaranteeing the security of your order throughout its journey.
Q: How can I track my shipment? How do I contact the carrier?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. This allows you to monitor the shipment in real-time through your phone or computer, keeping you informed at every stage.
Q: How can I install the machine if I don't know how to do it?
A: We offer extensive installation support. We can dispatch an English-speaking engineer to your location for on-site installation and training. Alternatively, you can visit our factory for complimentary training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine proficiently.
Q: What is your Warranty Policy?
A: Our products come with a 1-year warranty. During this period, if any electronic parts malfunction, we will send you replacement parts at no cost and guide you through the replacement process. After the warranty period, we continue to offer free technical support. While replacement parts are not free post-warranty, our commitment to lifelong after-sales service remains. We prioritize quality over low cost, maintaining high production standards while keeping prices affordable. Additionally, we supply spare parts and various types of ink (Eco Solvent, Solvent, UV, Pigment, Sublimation) and other related advertising materials.
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