Nestled in the picturesque Panyu District of Guangzhou City, Guangzhou Baicheng Digital Equipment Co., Ltd. offers not only convenient transportation but also a stunning environment. As industry leaders in digital inkjet printers, we leverage our extensive expertise to set the benchmarks. Our impressive product lineup features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and top-of-the-line DTF and DTG printers. Our relentless pursuit of innovation and quality has led to monumental contributions to global printing technology advancements.
In our quest for international excellence and industry innovation, we have assembled a team of highly skilled professionals and cutting-edge technology. Our machines' aesthetics are crafted by an acclaimed Japanese design team, while our R&D is spearheaded by Korea's elite experts. We integrate top-tier domestic board card technology to ensure unparalleled stability and vibrancy in our printing equipment. We promise seamless production for our customers with world-class products, premier solutions, and exceptional after-sales service. Our corporate ethos encompasses: Production Philosophy - Innovate within stability, develop with efficiency. Service Philosophy - Resolving customer issues is our mission. Development Philosophy - Leading the printing trend and setting new benchmarks for the industry.
We remain dedicated to innovating and developing new products to meet diverse needs. Our company utilizes a marble platform and infrared inspection equipment to ensure rigorous quality control. Upholding the principle of mutual benefits, we have garnered a stellar reputation for professional services, superior products, and competitive pricing. We cordially invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. stands as a beacon of trust and reliability, boasting nearly two decades of unparalleled service excellence. We specialize in a diverse array of cutting-edge printing solutions including UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our reputation is reinforced by a vast clientele of over 3000 satisfied customers across 124 countries. Additionally, our status as a Gold Supplier on Alibaba further underscores our commitment to quality and integrity.
Q: How to pay? Can I use a credit card?
A: For your utmost convenience, we provide a variety of payment methods. You can opt for Ali Trade Assurance, credit card payments via Ali Trade Assurance, bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram.
Q: How long will it take to receive the goods?
A: After your deposit or full payment is received, we will expedite the delivery process within 5 to 7 working days. Shipping duration depends on your location: 3 to 5 days by air, and between 7 to 40 days by sea.
Q: How will I receive my order? Is it safe during shipping?
A: Upon confirming your order, we ensure secure dispatch through sea or premium international express services such as DHL, FedEx, TNT, and UPS. For added peace of mind, we procure insurance for your shipment.
Q: How can I get the tracking number of the shipment? And how do I contact the carrier (express delivery company)?
A: We will promptly send you the Bill of Lading or tracking number once your shipment is dispatched. You can effortlessly monitor your goods in real-time via your mobile or computer.
Q: How about the machine installation if I don't know how to install it?
A: To facilitate seamless installation, we can dispatch an English-speaking engineer to your site for installation and training. Alternatively, you may visit our factory for complimentary training sessions. Our comprehensive installation manuals, videos, and online support further guide you through the process, ensuring a hassle-free setup.
Q: What is the Warranty Policy?
A: We offer a robust 1-year warranty on our products. Should any electronic components malfunction within this period, replacement parts will be provided at no cost, with support for installation. Post-warranty, we continue to offer complimentary technical support while charging for replacement parts. Our dedication to lifelong after-sales service ensures enduring customer satisfaction. We uphold stringent quality standards at competitive prices. Additionally, we supply spare parts and an extensive range of inks (Eco Solvent, solvent, UV, pigment, sublimation) and various advertising-related products.
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