Guangzhou Baicheng Digital Equipment Co., Ltd is strategically situated in the picturesque and accessible Panyu District of Guangzhou City. As a specialist in digital inkjet printers, we bring a wealth of experience to the industry. Our impressive portfolio includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, alongside DTF and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To achieve international excellence and set new industry standards, we've assembled a team of top-tier talent and embraced cutting-edge technology. Our machine designs are the brainchild of an elite Japanese team, while our R&D is helmed by Korea's finest experts. We've partnered with leading domestic board card companies to ensure our equipment is the epitome of stability and vibrant color. Our unwavering commitment is to support our customers' production needs. We promise world-class products, top-tier solutions, and exemplary after-sales service. Our production ethos emphasizes 'Innovation in stability, development in efficiency,' while our service philosophy is 'Resolving customer issues is our duty.' Our development mantra is 'Leading the printing trend and establishing new industry standards.'
Moreover, we are fervently dedicated to innovating new products to address diverse demands. Our company is equipped with a marble platform and infrared inspection devices to ensure stringent quality control. Upholding the business principle of mutual benefits, we have earned a stellar reputation for our professional services, superior products, and competitive pricing. We warmly invite customers from across the globe to join us in forging a path to mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has established a robust sales and after-sales service network. For nearly two decades, we have specialized in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our global footprint spans over 124 countries, serving more than 3000 satisfied customers.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your convenience. These include Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the option that best fits your needs.
Q: How long can I receive the goods?
A: After receiving your deposit or full payment, we will arrange the delivery within 5-7 working days. Shipping time varies: by air, it takes about 3-5 days, and by sea, it ranges between 7 and 40 days depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safe. Additionally, we purchase insurance to guarantee the safety of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor the shipment status online via your phone or computer at any time.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation and training support. Our English-speaking engineers can travel to your location to assist with machine installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support to ensure you can operate the machine smoothly.
Q: What is Warranty Policy?
A: We offer a one-year warranty on our machines. During this period, if any electronic parts fail, we will send replacement parts for free and assist in their installation. After the warranty period, we continue to provide free technical support. You only need to cover the cost of replacement parts. We are committed to delivering lifelong after-sales service. Our dedication to quality ensures that even while we offer affordable pricing, our products meet high standards. Additionally, we supply spare parts and a range of inks and printing materials related to the advertising field, including Eco Solvent ink, solvent ink, UV ink, Pigment ink, and Sublimation ink.
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