Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly 20 years of industry expertise, has earned the trust of over 3000 customers in 124 countries. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, and our commitment to exceptional sales and after-sales services makes us a reliable partner.
Q: How to pay? Can I use credit card?
A: We provide a variety of payment options to suit your convenience. You can pay through Ali Trade Assurance, credit cards (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that best fits your needs.
Q: How long can I receive the goods?
A: Expect swift delivery! We dispatch your order within 5-7 working days post-payment. Air shipments typically arrive in 3-5 days, while sea shipments take between 7-40 days, depending on the destination.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or reputable international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure the safety of your order by insuring it, guaranteeing a safe and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we'll provide you with the Bill of Lading or tracking number. You can easily track your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We provide extensive installation support. Our English-speaking engineers can travel to your location for installation and training, or you can visit our factory for complimentary training. Additionally, we offer detailed manuals, video tutorials, and online support to ensure you can confidently operate the machine.
Q: What is Warranty Policy?
A: Our products include a 1-year warranty, during which we replace any defective electronic parts at no cost and provide installation assistance. After the warranty, we continue to offer free technical support, though replacement parts will be charged. Our dedication to quality ensures lifelong after-sales service. We also supply spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, in addition to other advertising materials.
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