Guangzhou Baicheng Digital Equipment Co., Ltd., founded in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. Specializing in cutting-edge digital inkjet printers, our company holds a wealth of experience in the inkjet printing industry. Our impressive product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and both DTF and DTG printers. We have made indelible contributions to advancing global printing technology.
To achieve unparalleled international standards and set new benchmarks in the printing industry, we have amassed a formidable team of talents and cutting-edge technologies. Our machine designs are crafted by a Japanese design team, while we leverage the expertise of Korea's premier R&D team and incorporate components from leading domestic board card companies. Our dedication lies in producing the most stable and vibrantly colorful printing equipment, ensuring seamless and reliable customer operation. We pledge to deliver world-class products, top-tier solutions, and exceptional after-sales service. Our production philosophy revolves around innovation within stability and development through efficiency. Our service philosophy dictates that solving customer problems is our duty. Our corporate development philosophy aims to guide printing trends and establish new industry standards.
In our relentless pursuit of innovation, we are committed to developing new products that cater to diverse requirements. Our facilities include a marble platform and infrared inspection equipment to ensure stringent quality control. Upholding the business principle of mutual benefits, we have earned a trustworthy reputation for our professional services, high-quality products, and competitive pricing. We warmly invite clients from both domestic and international markets to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, providing exceptional sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers and serve over 3000 customers in more than 124 countries worldwide.
Q: How to pay? Can I use a credit card?
A: Yes, you can use a variety of payment methods, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I expect to receive the goods?
A: We will arrange the delivery within 5 to 7 working days upon receiving the deposit or full payment. The shipping time typically takes 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing an order, we will arrange shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safe, and we also purchase insurance for added security.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or tracking number once your items are shipped. You can easily track your goods online using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our English-speaking engineer can travel to your country to install the machine and provide training. You are also welcome to visit our factory for free training. Additionally, we provide an installation manual, video tutorials, and online support. We have extensive experience in ensuring smooth installations.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts have issues, we will send you replacement parts for free and assist you in installing them. After the warranty expires, we continue to provide free technical support, but replacement parts will be charged. We are committed to lifelong after-sales service as long as you use our printer. Our focus is on quality, and while affordable, we ensure our products meet high production standards. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising field.
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