Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, is a beacon in the digital inkjet printing industry. Known for our specialization in digital inkjet printers, we boast rich expertise and a diverse product line that includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have indelibly shaped the global printing landscape.
Aiming to set new benchmarks in the printing industry and reach international standards, we have assembled a team of elite talents and integrated cutting-edge technology. Our machines feature designs from a renowned Japanese team, research and development from Korea's top experts, and precision from leading domestic board card companies. This synergy results in the most stable and vibrant printing equipment, ensuring seamless production for our clients. We are dedicated to delivering world-class products, unparalleled solutions, and exceptional after-sales service. Our production philosophy emphasizes stability through innovation and efficiency. Our service philosophy centers around solving customer problems as our primary duty. Our development philosophy aims to guide industry trends and establish new standards.
Moreover, we continuously innovate to meet diverse market needs. Our marble platforms and infrared inspection equipment ensure stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation for professional services, high-quality products, and competitive pricing. We warmly invite both domestic and international customers to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3,000 customers across 124 countries worldwide.
Q: How to pay? Can I use a credit card?
A: We accept various payment methods to ensure convenience for our clients. You can pay via Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5-7 working days after the deposit or full payment is received. Shipping takes approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing an order, we will arrange safe shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS. To ensure your order's safety, we also purchase insurance for your shipment.
Q: How can I get the tracking number of the shipment? And how to contact the carrier (express delivery company)?
A: We will provide the Bill of Lading or tracking number once your items are shipped. You can easily track your shipment online through your phone or computer at any time.
Q: How about the machine installation if I don't know how to install it?
A: We offer multiple installation support options. An English-speaking engineer can be sent to your location for installation and training. Alternatively, you can visit our factory for free training. We also provide installation manuals, videos, and online support to ensure you can operate the machine confidently.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. Should any electronic part fail within this period, we will send you replacement parts free of charge and assist with the repairs. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. We are committed to providing lifelong after-sales service. While we ensure competitive pricing, we never compromise on quality and adhere to stringent production standards. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, and other related products for the advertising industry.
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