Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, is a beacon of innovation and expertise in the digital inkjet printing industry. With a convenient location and a commitment to excellence, we specialize in a wide range of high-performance inkjet printers. Our extensive experience and dedication have led to the development of cutting-edge UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the global printing industry are both substantial and transformative.
To achieve and surpass international standards, we have assembled an elite team of experts and integrated advanced technologies. Our machines' sleek designs are crafted by a renowned Japanese design team, while our top-tier Korean R&D team ensures their superior performance. By partnering with leading domestic board card companies, we guarantee the stability and vibrant output of our printing equipment. Our commitment is to provide our customers with world-class products, unrivaled solutions, and exceptional after-sales service. Our corporate philosophy revolves around innovation in stability and development in efficiency. We are dedicated to guiding industry trends and setting new benchmarks in the printing world.
Moreover, we are tirelessly innovating to develop new products that cater to diverse requirements. Our company employs state-of-the-art marble platforms and infrared inspection equipment to enforce stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional services, superior products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared prosperity and success.
Q: I don't know your company well. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. is renowned for its robust sales and after-sales services. With nearly 20 years in the industry, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, boasting over 3000 satisfied customers in more than 124 countries. We are proud to be a Gold Supplier on Alibaba.
Q: What payment methods do you accept? Can I use a credit card?
A: We offer multiple payment options: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my goods?
A: We will arrange delivery within 5-7 working days upon receipt of the deposit or full payment. Shipping takes approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be delivered? Is it safe during shipping?
A: Once you place an order, we will arrange for shipping by sea or via international express carriers like DHL, FedEx, TNT, and UPS. Rest assured, your goods are safe during transit as we also purchase insurance to guarantee your order.
Q: How can I track my shipment?
A: We will provide you with the Bill of Lading or a tracking number after shipment. You can track your goods online at any time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive support for machine installation. Our English-speaking engineers can visit your country to install the machine and provide training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support.
Q: What is your warranty policy?
A: We offer a 1-year warranty. If electronic parts malfunction within the first year, we will provide free replacement parts and assist with the installation. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, ensuring high quality and affordability. Additionally, we supply spare parts and various inks (Eco Solvent, Solvent, UV, Pigment, Sublimation), along with other related advertising materials.
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