Guangzhou Baicheng Digital Equipment Co., Ltd is strategically situated in the scenic Panyu District of Guangzhou City, offering both convenient transportation and a stunning environment. Specializing in digital inkjet printers, our company boasts extensive expertise in the inkjet printing industry. Our diverse product line includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible mark on the global printing landscape.
Striving to reach international benchmarks and set new industry standards, we have recruited a wealth of talent and cutting-edge technology. Our machine designs are crafted by a distinguished Japanese design team, supported by Korea's top R&D experts, and incorporate advanced domestic board card technology. We aim to produce the most stable and vibrant printing equipment, ensuring a smooth production experience for our customers. We are dedicated to delivering world-class products, top-tier solutions, and exceptional after-sales service. Our corporate philosophy emphasizes 'Innovation in Stability' and 'Development in Efficiency.' We are committed to resolving customer issues and leading industry trends, establishing new standards in the process.
In addition to our core offerings, we are continually innovating to develop new products that cater to diverse needs. Our company employs a marble platform and infrared inspection equipment to rigorously ensure product quality. Upholding the principle of mutual benefits, we have earned a sterling reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly invite customers from around the world to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of excellence in sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: How to pay? Can I use credit card?
A: You can conveniently pay using Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We guarantee to dispatch your order within 5 to 7 working days after receiving payment. Delivery time is approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we ensure secure shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We also provide insurance to safeguard your shipment.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After dispatching your order, we will provide you with the Bill of Lading or tracking number. You can easily monitor your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your location for installation and training. You are also welcome to visit our factory for free training. Additionally, we provide detailed installation manuals, videos, and online support.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we provide free replacement of any malfunctioning electronic parts and assist with their installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. We are committed to lifelong after-sales service, maintaining high-quality standards even with competitive pricing. Besides, we supply spare parts and various inks including Eco Solvent, solvent, UV, Pigment, and Sublimation inks, as well as other related advertising materials.
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