Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a stunning environment. Specializing in digital inkjet printers, our company stands as a beacon of excellence with a wealth of experience in the inkjet printing industry. Among our premier products are UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco solvent inkjet printers, as well as DTF and DTG printers. Our contributions have left an indelible mark on the global printing landscape.
To achieve international acclaim and set new benchmarks in the printing industry, we have integrated a cadre of top-tier talent and cutting-edge technology. Our machines, designed by a prestigious Japanese design team and developed by Korea's foremost R&D experts, incorporate leading domestic board card technology. This synergy ensures the production of the most stable and vibrantly colorful printing equipment, guaranteeing stable and reliable production for our customers. We are committed to delivering world-class products, top-notch solutions, and unparalleled after-sales service. Our corporate philosophy revolves around 'Innovation in stability and development in efficiency,' with a service ethos dedicated to resolving customer issues. Our developmental vision is to lead printing trends and establish new industry standards.
Moreover, we are dedicated to continuously developing new products tailored to diverse requirements. Equipped with a marble platform and infrared inspection equipment, we enforce stringent quality control measures. By adhering to the business principle of mutual benefits, we have earned a sterling reputation among our clients, thanks to our professional services, superior products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly two decades of expertise in selling UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With a clientele spanning over 124 countries and more than 3,000 satisfied customers globally, we are a trusted Gold Supplier on Alibaba. Our comprehensive sales and after-sales services assure you of our commitment and reliability.
Q: How to pay? Can I use credit card?
A: You can choose from a variety of payment methods: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We expedite delivery within 5 to 7 working days after receiving your deposit or full payment. Shipping duration varies: 3 to 5 days by air and 7 to 40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing an order, we will arrange shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Your goods will be securely handled, and we will also purchase insurance for additional protection.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We will provide you with the Bill of Lading or a tracking number once your items are shipped. You can track your shipment in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple installation support options: sending a proficient English-speaking engineer to your location, offering free training at our factory, providing detailed installation manuals and videos, as well as online assistance. We have substantial experience to ensure you can operate the machine seamlessly.
Q: What is Warranty Policy?
A: Our machines come with a 1-year warranty. If electronic parts malfunction within this period, we will send replacement parts free of charge and assist in their installation. Post-warranty, we continue to offer free technical support, with replacement parts available at cost. We are dedicated to lifelong service as long as you use our printers. Quality is our priority; we maintain high production standards while offering competitive prices. Additionally, we provide spare parts and various inks including Eco Solvent, solvent, UV, Pigment, and Sublimation inks, along with other related advertising materials.
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