Guangzhou Baicheng Digital Equipment Co., Ltd., established in the picturesque Panyu District of Guangzhou City, boasts both convenient transportation and a serene environment. Specializing in digital inkjet printers, our company prides itself on extensive experience within the inkjet printing industry. Our premier product range features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, and cutting-edge DTF and DTG printers. With an indelible contribution to global printing development, we stand as industry pioneers.
Striving to attain the pinnacle of international standards and set new benchmarks in the printing industry, we have integrated a wealth of talent and advanced technology. The machine's design, curated by a renowned Japanese team, paired with Korea's top research and development experts, and supported by leading domestic board card companies, ensures the production of the most stable and vibrant printing equipment. We are dedicated to guaranteeing our customers' stable production with world-class products, top-notch solutions, and unparalleled after-sales service. Our corporate philosophy is rooted in: Innovation through stability and efficiency-driven development. Our service philosophy: Resolving customer issues is our utmost duty. Our development philosophy: Pioneering printing trends and establishing industry standards.
Additionally, we are relentlessly innovating to develop new products tailored to diverse requirements. With a state-of-the-art marble platform and infrared inspection equipment, we rigorously control product quality. Upholding the business tenet of mutual benefits, we have garnered a sterling reputation among our clientele due to our professional services, premium products, and competitive pricing. We extend a heartfelt welcome to customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd boasts a robust sales and after-sales service network. With nearly 20 years of industry experience, we specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. We have successfully served over 3000 customers across more than 124 countries. As a testament to our reliability
Q: How to pay? Can I use a credit card?
A: We offer a variety of payment methods for your convenience, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive the goods?
A: Delivery will be arranged within 5 to 7 working days after we receive your deposit or full payment. If shipped by air, the transit time is approximately 3 to 5 days. For sea shipments, the duration ranges from 7 to 40 days, depending on the destination country.
Q: How will I receive my order, and is it safe during shipping?
A: Upon placing an order, we will arrange shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Additionally, we will purchase insurance to further safeguard your order.
Q: How can I get the tracking number of my shipment? And how can I contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number. You can monitor the status of your goods online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer comprehensive installation support. Our English-speaking engineer can travel to your country to install the machine and provide hands-on training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, videos, and online support. Our extensive experience ensures a smooth installation process.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts malfunction, we will send you replacement parts at no cost and assist you with the replacement. After the warranty period expires, we continue to offer free technical support, although replacement parts will no longer be free. We are committed to lifelong after-sales service for our printers. Quality is our top priority; while we offer affordable prices, we adhere to high production standards. Additionally, we supply spare parts, Eco Solvent ink, Solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising field.
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