Guangzhou Baicheng Digital Equipment Co., Ltd., established in the beautiful and conveniently located Panyu District of Guangzhou City, specializes in digital inkjet printers. With extensive experience in the inkjet printing industry, we offer a wide range of products including UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, DTF, and DTG printers. Our company has made a significant impact on the global printing industry.
To achieve international leadership and set new industry standards, we have attracted top talent and cutting-edge technology. Our machines boast designs from a premier Japanese team and are developed by Korea's leading R&D experts, utilizing components from top-tier domestic board card companies. Our commitment is to produce the most stable and vibrant printing equipment, ensuring consistent and reliable production for our customers. We pledge to deliver world-class products, top-notch solutions, and exemplary after-sales service. Corporate Production Philosophy: Innovation in stability, development in efficiency. Corporate Service Philosophy: Resolving customer problems is our duty. Corporate Development Philosophy: Leading printing trends and setting industry benchmarks.
We are continually striving to develop innovative products to meet diverse needs. Our company utilizes marble platforms and infrared inspection equipment to maintain stringent quality control. Upholding the principle of mutual benefits, we have earned a stellar reputation among our customers for our professional services, high-quality products, and competitive prices. We warmly invite customers, both domestic and international, to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years, offering unmatched sales and after-sales services. Our product range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. With over 3000 satisfied customers in more than 124 countries, our credibility is further solidified by our status as a Gold Supplier on Alibaba.
Q: How to pay? Can I use a credit card?
A: We offer various payment methods to accommodate your preferences: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long will it take to receive my goods?
A: Once your deposit or full payment is received, we will arrange delivery within 5-7 working days. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will my order be received? Is it safe during shipping?
A: Upon placing an order, we will arrange for shipping either by sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We ensure the utmost safety for your goods by purchasing insurance as an additional guarantee.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: After your items are shipped, we will provide you with a Bill of Lading or tracking number. You can monitor your shipment online in real-time using your phone or computer.
Q: What if I don't know how to install the machine?
A: We offer comprehensive support for machine installation. We can send an English-speaking engineer to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide installation manuals, videos, and online support. Our extensive experience ensures you will be well-guided.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our machines. During this period, if any electronic parts malfunction, we will send you replacement parts free of charge and assist with their installation. After the warranty expires, we continue to offer free technical support, although replacement parts will be chargeable. Our commitment to quality ensures that even at affordable prices, our products meet high production standards. In addition to printers, we supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) and related advertising materials.
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