Guangzhou Baicheng Digital Equipment Co., Ltd., situated in the picturesque Panyu District of Guangzhou City, benefits from both convenient transportation and a beautiful environment. As specialists in digital inkjet printers, our company boasts extensive experience within the inkjet printing industry. Our premier product lineup features UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions have left an indelible mark on the evolution of global printing.
To achieve international excellence and set new benchmarks in the printing industry, we have assembled a cadre of top-tier talent and cutting-edge technology. Our machines' sleek designs are crafted by a renowned Japanese design team, supported by Korea's leading R&D experts, and integrated with state-of-the-art domestic board card technology, ensuring the production of the most stable and vibrant printing equipment. We are dedicated to safeguarding our customers' production stability. Our commitment is to deliver world-class products, unrivaled solutions, and superior after-sales service. Corporate production philosophy: Innovation through stability, development through efficiency. Corporate service philosophy: Solving customer problems is our responsibility. Corporate development philosophy: Leading printing trends and setting new industry standards.
Moreover, we are dedicated to the continuous development of new products to meet diverse needs. Equipped with a marble platform and infrared inspection tools, we rigorously ensure product quality. By adhering to the business principle of mutual benefits, we have earned a trustworthy reputation among our clients through our professional services, high-quality products, and competitive prices. We warmly invite customers from both domestic and international markets to collaborate with us for shared success.
Q: I'm not familiar with your company. How can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly 20 years, providing exceptional sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers.
Q: What are the payment options available? Can I use a credit card?
A: Yes, you can choose from various payment methods including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and MoneyGram. We aim to provide flexibility and convenience in your transactions.
Q: How long will it take to receive my order?
A: Once we receive your deposit or full payment, we will arrange delivery within 5-7 working days. Shipping times vary: by air, it typically takes 3 to 5 days; by sea, it ranges from 7 to 40 days, depending on the destination country.
Q: How will my order be shipped? Is it safe?
A: Your order can be shipped via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. We prioritize the safety of your goods and ensure secure packaging. Additionally, we purchase insurance for every order to provide extra assurance.
Q: How can I track my shipment and contact the carrier?
A: After your order is shipped, we will send you the Bill of Lading or tracking number. You can conveniently track your shipment online at any time using your phone or computer, ensuring you stay updated with every movement.
Q: What if I don't know how to install the machine?
A: We offer comprehensive installation support. Our English-speaking engineers can travel to your country to install the machine and provide thorough training. Alternatively, you can visit our factory for free training. We also offer detailed installation manuals, videos, and online support, ensuring you have all the resources needed to operate the machine efficiently.
Q: What is your Warranty Policy?
A: We offer a 1-year warranty on our machines. If any electronic parts malfunction within the warranty period, we will send replacement parts free of charge and assist with the installation. After the warranty expires, we continue to provide free technical support; however, replacement parts will be chargeable. We are committed to lifelong after-sales service, ensuring your satisfaction as long as you use our printer. We emphasize quality, maintaining high production standards while offering affordable pricing. In addition, we supply spare parts and a variety of inks including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other related advertising products.
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