Guangzhou Baicheng Digital Equipment Co., Ltd was established in the scenic Panyu District of Guangzhou City, strategically located for convenient transportation. As specialists in digital inkjet printers, we boast a wealth of experience in the inkjet printing industry. Our prime offerings include UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made indelible contributions to the advancement of global printing technologies.
To reach the pinnacle of international standards and redefine the benchmarks in the printing industry, we have recruited an array of elite talents and cutting-edge technologies. Our machine designs are crafted by renowned Japanese designers, our top-tier research and development team hails from Korea, and we leverage the expertise of industry-leading domestic board card companies. We are devoted to producing the most stable and vibrant printing equipment to ensure our customers' seamless production processes. Our pledge is to deliver world-class products, premier solutions, and superior after-sales service. Corporate Production Philosophy: Innovation rooted in stability, efficiency driving development. Corporate Service Philosophy: Solving customer challenges is our foremost duty. Corporate Development Philosophy: Leading the printing trends and setting new industry standards.
Moreover, we are diligently innovating new products to cater to diverse needs. Our company is equipped with a marble platform and infrared inspection apparatus to ensure stringent quality control. Upholding the business principle of mutual benefits, we have garnered a stellar reputation among our clientele for our professional services, high-quality products, and competitive pricing. We extend a warm invitation to customers both domestically and internationally to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. has been a trusted name in the industry for nearly 20 years. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving over 3000 satisfied customers across more than 124 countries.
Q: How to pay? Can I use a credit card?
A: You can choose from several convenient payment methods including Ali Trade Assurance, credit cards (through Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and Money Gram.
Q: How long can I expect to wait for the goods?
A: Delivery is arranged within 5-7 working days after receiving the deposit or full payment. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How will I receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange shipping either by sea or international express delivery such as DHL, FedEx, TNT, and UPS. Your goods will be handled safely, and we will purchase insurance to ensure the security of your order.
Q: How can I get the tracking number for my shipment? How do I contact the carrier?
A: We will send you the Bill of Lading or tracking number once your items have shipped. You can track your goods online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install it?
A: We offer several support options: an English-speaking engineer can be sent to your location to install the machine and provide training, or you can visit our factory for free training. Additionally, we provide installation manuals, videos, and online support.
Q: What is the Warranty Policy?
A: We offer a 1-year warranty. If any electronic parts malfunction within this period, we will send replacement parts for free and assist in their installation. After the warranty period, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality means we uphold high production standards while offering competitive pricing. We also supply spare parts and various inks (Eco Solvent, solvent, UV, pigment, sublimation) along with other printing materials related to the advertising field.
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