Guangzhou Baicheng Digital Equipment Co., Ltd. was established and strategically located in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a serene environment. Specializing in cutting-edge digital inkjet printers, our company boasts extensive experience in the inkjet printing industry. Our premium product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made an indelible mark on the development of global printing.
To achieve international excellence and set new benchmarks in the printing industry, we have recruited top talents and integrated advanced technology. Our machine designs are crafted by a premier Japanese team, with R&D led by Korea's finest experts, and we utilize top-tier domestic board card companies to ensure the most stable and vibrant printing equipment. We are dedicated to supporting our customers' stable production. Our commitment is to provide world-class products, top-tier solutions, and superior after-sales service. Corporate Production Philosophy: Innovation in stability and development in efficiency. Corporate Service Philosophy: Solving customer problems is our duty. Corporate Development Philosophy: Leading printing trends and establishing new industry standards.
In addition, we are tirelessly innovating to develop new products that cater to diverse requirements. Our company employs a marble platform and infrared inspection equipment to ensure stringent quality control. Upholding the business principle of mutual benefits, we have earned a stellar reputation among our customers for our professional services, high-quality products, and competitive prices. We warmly welcome customers from around the world to collaborate with us for mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been the trusted choice for digital printing solutions for nearly 20 years . Our extensive range includes UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, all backed by dedicated sales and after-sales support.
Q: How to pay? Can I use credit card?
A: We offer flexible payment options to suit your needs: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: We strive for swift delivery, dispatching your order within 5-7 working days upon receipt of your deposit or full payment. Shipping times vary: approximately 3-5 days by air and 7-40 days by sea, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped via sea or trusted international express delivery services such as DHL, FedEx, TNT, and UPS, ensuring the safety of your goods. Additionally, we secure your shipment with comprehensive insurance coverage for added peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your order, we will provide you with the Bill of Lading or tracking number. You can conveniently track your shipment online in real-time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: Our expert engineers, fluent in English, are available to visit your location for machine installation and training. Alternatively, you are welcome to visit our factory for complimentary training. We also offer detailed installation manuals, instructional videos, and reliable online support.
Q: What is Warranty Policy?
A: We offer a comprehensive 1-year warranty. Should any electronic parts fail within this period, we will provide free replacement parts and assist with installation. Post-warranty, we continue to offer free technical support, though replacement parts will be charged. Our commitment to quality extends throughout the printer's lifespan, supported by high production standards at affordable prices. We also supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising field.
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