Guangzhou Baicheng Digital Equipment Co., Ltd was established in Panyu District, Guangzhou City. Blessed with picturesque surroundings and superior transportation links, we specialize in digital inkjet printers. With a wealth of experience in the inkjet printing industry, our product lineup includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the global printing landscape are invaluable.
Aiming to reach the pinnacle of international standards and define new benchmarks for the printing industry, we've assembled a formidable team of talents and embraced cutting-edge technology. Our machine designs are crafted by an elite Japanese design team, while top Korean R&D experts spearhead innovation. Collaborating with leading domestic board card companies, we pledge to deliver the most stable and vibrant printing equipment, ensuring uninterrupted production for our clients. We are committed to offering world-class products, top-tier solutions, and unparalleled after-sales service. Our corporate ethos is rooted in innovation, stability, and efficiency. Our service mission is to resolve customer issues with dedication. Our development philosophy is to lead the printing industry trends and set new standards.
Further, we are dedicated to continuous product innovation to cater to diverse needs. We employ marble platforms and infrared inspection equipment to rigorously maintain product quality. By adhering to the principle of mutual benefits, we have built a sterling reputation for our professional services, high-quality products, and competitive pricing. We warmly invite domestic and international customers to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd. boasts nearly 20 years of excellence in sales and after-sales services, specializing in UV Printers, Eco-solvent Printers, Solvent Printers, and Digital Textile Printers. With a robust client base spanning over 124 countries and more than 3,000 satisfied customers worldwide, we take pride in being a Gold Supplier on Alibaba.
Q: How to pay? Can I use a credit card?
A: We offer multiple payment methods for your convenience, including Ali Trade Assurance, credit cards (through Ali Trade Assurance), bank transfers, Telegraphic Transfers (T/T), Western Union, and MoneyGram.
Q: How long can I receive the goods?
A: We coordinate delivery within 5 to 7 working days post-receipt of your deposit or full payment. Shipping times vary: approximately 3 to 5 days by air, and 7 to 40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we arrange secure shipping via sea or international express services like DHL, FedEx, TNT, and UPS. Your goods are in safe hands, and we further ensure their safety by purchasing insurance as a guarantee for your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: After shipping your items, we will provide you with the Bill of Lading or tracking number, allowing you to monitor your goods in real-time through your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support, including sending an English-speaking engineer to your country for on-site installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support, drawing from our extensive experience.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. If any electronic parts malfunction within this period, we will send you replacement parts free of charge and assist with their installation. Post-warranty, we continue to offer free technical support, though replacement parts will be chargeable. We are committed to lifelong after-sales service and prioritize high quality over low-cost alternatives, adhering to stringent production standards at affordable prices. Additionally, we supply spare parts, Eco-solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related products for the advertising industry.
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