Guangzhou Baicheng Digital Equipment Co., Ltd. is proudly situated in the picturesque Panyu District of Guangzhou City, offering both convenient transportation and a beautiful environment. As specialists in digital inkjet printers, we bring a wealth of experience to the inkjet printing industry. Our distinguished product range includes UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have significantly contributed to the evolution of global printing.
To achieve international excellence and set new benchmarks for the printing industry, we have assembled a team of top talents and integrated cutting-edge technology. Our machines' aesthetic design is crafted by a renowned Japanese team, while Korea's premier R&D specialists ensure the highest performance. Utilizing leading domestic board card companies, we are dedicated to producing the most stable and vibrant printing equipment, ensuring seamless production for our customers. Our commitment is to deliver world-class products, top-tier solutions, and unparalleled after-sales service. Corporate Production Philosophy: Innovate within stability and develop through efficiency. Corporate Service Philosophy: Solving customer problems is our duty. Corporate Development Philosophy: Leading the printing trends and establishing new industry standards.
Moreover, we are steadfastly developing new products to cater to diverse requirements. Our company employs a marble platform and infrared inspection equipment to rigorously control product quality. Upholding the principle of mutual benefits, we have earned a stellar reputation among our clients for our professional services, high-quality products, and competitive pricing. We warmly invite customers from around the globe to collaborate with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted leader in the sales and after-sales services of UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers for nearly two decades. With a global customer base spanning over 124 countries and more than 3000 satisfied clients, our reputation speaks for itself.
Q: How to pay? Can I use credit card?
A: We offer multiple payment options for your convenience, including Ali Trade Assurance, credit card payments (via Ali Trade Assurance), bank transfers, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: After receiving your deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times vary: air shipments typically take 3 to 5 days, while sea shipments range from 7 to 40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Once your order is placed, we will handle shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Your order's safety is our priority, and we ensure this by purchasing insurance for your shipment, adding an extra layer of security.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Upon shipping your items, we will provide you with the Bill of Lading or a tracking number. You can easily monitor the status of your shipment online at any time using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: Rest assured, we offer comprehensive support for machine installation. We can send an English-speaking engineer to your location for installation and training. Alternatively, you are welcome to visit our factory for free training. We also provide detailed installation manuals, instructional videos, and online support. Our extensive experience ensures a smooth installation process for you.
Q: What is Warranty Policy?
A: We offer a 1-year warranty on our products. If any electronic parts malfunction within this period, we will send replacement parts free of charge and assist in their installation. After the warranty expires, we continue to offer free technical support, with only replacement parts being chargeable. We are committed to lifelong after-sales service, focusing on high quality at affordable prices. Additionally, we supply spare parts, various types of inks (Eco Solvent, Solvent, UV, Pigment, Sublimation), printing materials, and other products related to the advertising field.
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