Guangzhou Baicheng Digital Equipment Co., Ltd, nestled in the picturesque Panyu District of Guangzhou City, stands out with its strategic location and exceptional transport links. Our specialization in cutting-edge digital inkjet printers is backed by extensive industry experience. Our impressive product lineup includes advanced UV flatbed printers, UV roll-to-roll systems, UV cylinder printers, solvent inkjet printers, eco-solvent inkjet printers, as well as DTF and DTG printers. We have made a significant and lasting impact on the global printing industry through our innovative contributions.
Striving to achieve unparalleled excellence and set new benchmarks in the printing industry, we have assembled a team of top-tier talents and embraced state-of-the-art technologies. Our machines boast designs crafted by a renowned Japanese team, cutting-edge research and development from Korea's finest, and premier domestic board card technology, ensuring unparalleled stability and vibrancy in our printing equipment. We are dedicated to ensuring our customers' production stability. Our commitment is to deliver world-class products, superior solutions, and top-notch after-sales service. Our corporate production philosophy: Innovation through stability, and growth through efficiency. Our service philosophy: Solving customer problems is our primary duty. Our development philosophy: Leading the printing trends and setting new industry standards.
Furthermore, we are tirelessly innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection tools, we maintain stringent quality control protocols. Our business principle of mutual benefits has earned us a stellar reputation for professional services, superior products, and competitive pricing. We extend a warm invitation to customers from around the globe to join us in achieving mutual success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd, with nearly two decades of industry expertise, provides unrivaled sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, serving a loyal customer base of over 3000 clients across 124 countries. Our reputation for excellence speaks for itself.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods to suit your needs, including Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Choose the method that is most convenient for you.
Q: How long can I receive the goods?
A: Delivery is prompt and efficient! We arrange shipping within 5-7 working days after payment confirmation. Air shipments typically arrive in 3-5 days, while sea shipments can take between 7-40 days, depending on your location.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be securely shipped via sea or international express delivery services like DHL, FedEx, TNT, and UPS. We ensure the safety of your order with comprehensive insurance coverage, guaranteeing a secure and reliable delivery.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: We provide the Bill of Lading or tracking number as soon as your items are shipped. You can easily track your shipment online at any time using your phone or computer, ensuring you are always in the loop.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive support for machine installation. Our skilled, English-speaking engineers are available to visit your country for installation and training. Alternatively, you are welcome to our factory for free training. We also provide detailed manuals, video tutorials, and online support to ensure you can operate the machine with confidence.
Q: What is Warranty Policy?
A: Our products come with a 1-year warranty. During this period, we will replace any faulty electronic parts for free and assist with installation. Even post-warranty, we continue to provide free technical support, although replacement parts will be charged. Our commitment to superior quality extends beyond the warranty, ensuring lifelong after-sales service. We also supply an array of spare parts and a variety of inks, including Eco Solvent, Solvent, UV, Pigment, and Sublimation inks, along with other advertising materials.
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