Guangzhou Baicheng Digital Equipment Co., Ltd, established in the picturesque Panyu District of Guangzhou City, benefits from both convenient transportation and a stunning environment. We are experts in digital inkjet printers, boasting a wealth of experience in the inkjet printing industry. Our flagship products span from UV flatbed printers, UV roll-to-roll printers, UV cylinder printers, to solvent and eco-solvent inkjet printers, as well as DTF and DTG printers. Our contributions to the advancement of global printing are undeniable, setting new benchmarks in the industry.
To achieve international supremacy and pioneer new industry standards, we have assembled a team of elite talents and cutting-edge technology. Our machines, designed by a premier Japanese design team, are developed by Korea's top R&D experts and utilize leading domestic board card technology. We are dedicated to creating the most stable and vibrant printing equipment, ensuring our customers' productivity. Our promise is to deliver world-class products, unparalleled solutions, and superior after-sales service. Our corporate production philosophy is rooted in innovation through stability and growth through efficiency. Our service philosophy pledges to resolve customer issues diligently. Our development philosophy aims to lead printing trends and establish new industry standards.
Moreover, we are continually innovating to develop new products that cater to diverse needs. Equipped with a marble platform and infrared inspection technology, we rigorously control product quality. Committed to mutual benefits, we have earned a stellar reputation among our customers through professional service, high-quality products, and competitive pricing. We warmly invite customers from around the globe to partner with us for shared success.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for almost 20 years, providing top-notch sales and after-sales services. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our global reach extends to more than 3000 customers across 124 countries.
Q: How to pay? Can I use credit card?
A: We offer a variety of payment methods for your convenience: Ali Trade Assurance, credit card (through Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Your order will be dispatched within 5-7 working days after we receive your deposit or full payment. Shipping time varies by method: approximately 3-5 days by air and 7-40 days by sea, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Upon placing your order, we will arrange for shipping by sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Rest assured, your goods will be safely transported. Additionally, we purchase insurance to guarantee the security of your order.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can monitor your shipment in real-time online using your phone or computer.
Q: How about the machine installation if I don't know how to install?
A: We offer comprehensive installation support. Our skilled English-speaking engineer can travel to your location for installation and training. Additionally, you are welcome to visit our factory for free training. We provide detailed installation manuals, videos, and online support, backed by extensive experience in this domain.
Q: What is Warranty Policy?
A: We offer a 1-year warranty. During this period, if any electronic parts fail, we will send you replacement parts at no cost and assist you with installation. After the warranty expires, we continue to offer free technical support, although replacement parts will be chargeable. We are committed to lifelong after-sales service for as long as you use our printer. Quality is our priority; we adhere to high production standards while keeping prices affordable. We also provide spare parts, Eco Solvent ink, solvent ink, UV ink, pigment ink, sublimation ink, printing materials, and other related advertising products.
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