Guangzhou Baicheng Digital Equipment Co., Ltd is a manufacturer specialized in research, produce, sales and service of digital printing equipment. Our company introduced a small size UV flatbed printer, it covers bags&cases printing, leather printing, process gift customization, electronics products printing, toy printings, decorative process printing, hardware, plastic, direct printing in multiple fields. Has an indelible contribution to the development of global printing. In order to reach the international leading level, establish a new standard for the printing industry, we have brought in a large number of talents and advanced technology. The appearance of the machine was created by the Japanese design team, hired Korea's top research and development team, and adopted domestic leading level of board card companies, committed to producing the most stable, most colorful printing equipment. The escort of customer's stable production. Our company will provide the world-class products, the top-class solution, quality after sales service. Corporate production philosophy: Innovation in stability and development in efficiency. Corporate service philosophy: It is our duty to solve the problem for our customer. Corporate development philosophy: Guide the printing trend and establish new standards in the industry.
Q: I don't know your company well, how can I trust you?
A: Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for nearly two decades. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers. Our robust sales and after-sales services ensure that you are always in good hands.
Q: How to pay? Can I use credit card?
A: We offer various payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q: How long can I receive the goods?
A: Once your deposit or full payment is received, we will dispatch your order within 5-7 working days. Delivery by air takes about 3-5 days, while sea shipping varies from 7 to 40 days, depending on the destination country.
Q: How to receive my order? Is it safe during shipping?
A: Your order will be shipped via sea or international couriers such as DHL, FedEx, TNT, and UPS, ensuring both safety and security. Moreover, we provide insurance to safeguard your purchase, giving you peace of mind.
Q: How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A: Once your items are shipped, we will provide you with the Bill of Lading or tracking number. You can easily track your shipment online anytime using your phone or computer for real-time updates.
Q: How about the machine installation if I don't know how to install?
A: We offer multiple support options for machine installation. Our skilled English-speaking engineers can visit your country for installation and training. Alternatively, you are welcome to our factory for free training. We also provide detailed installation manuals, videos, and online support to ensure you can operate the machine with ease.
Q: What is the Warranty Policy?
A: Our products come with a 1-year warranty. Should any electronic parts malfunction within this period, we will send you replacement parts free of charge and assist with the installation. Post-warranty, we continue offering free technical support, although replacement parts will be charged. We are committed to lifelong after-sales service, ensuring you always receive the high-quality support you deserve. Additionally, we supply spare parts, Eco Solvent ink, solvent ink, UV ink, Pigment ink, Sublimation ink, printing materials, and other related products for the advertising industry.
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